Refunds/Cancelation :

We depend on you, the consumer, to make an informed decision and ensure that the deal you choose is appropriate for your needs, timing, and redemption ability. If you decide that your voucher is no longer of use after some time has passed, we recommend that you give it to a friend or family member.

We respect your company, and while we aren’t responsible for the merchant’s service or the experience itself, we will do what we can to help you find the best option. So, if you’ve experienced a big setback, please contact us and we’ll do all we can to make things right.

Please note that refunds are not applicable in the following cases:

• If your voucher has expired
• If you make a double purchase
• If you change your plans
• If you accidentally purchase a deal
• If you cite personal reasons

Redemption :

On our website, we support third-party companies. We receive money from consumers on behalf of the retailer and then distribute coupons for services and goods to be delivered by these merchants under this agency arrangement. The nominated vendor is the product or service’s seller, and is only responsible for honoring any vouchers you buy. We make no representations or warranties as to the standard or quality of any product or service. The merchant and its associates provide us with details for our advertising materials.

Use caution when using your vouchers and the codes printed on them. If you have your voucher codes, anybody can use them to redeem your voucher. A voucher cannot be redeemed after it has been used. If you give these codes to a business when making a reservation and then don’t show up for that reservation, the business may consider the voucher redeemed at its discretion.

Methods of payments : 

• Credit cards : We accept payments online using Visa and MasterCard credit/debit card in AED. The cardholder must retain a copy of transaction records and Merchant policies and rules.
• Pay Pal : Another secured way to pay your order online.

Security:

Hot discounts is secured with an EV SSL as well as secure payment gateway. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. If you have any questions regarding our security policy, please contact our customer help at help@hotdiscounts.ae
By accessing or using hot discounts, you agree to be bound by and accept without limitation or qualification the following terms and conditions (“Terms and Conditions”).

1. USER REPRESENTATIONS:

Users reflect and warrant that they are over the age of 18 and that they have the legal right and ability to enter into this Agreement and use the hodiscounts.ae websites in compliance with these Terms and Conditions.

Customers who are minors or under the age of 18 are not permitted to register as users of the website and are not permitted to transact or use the website.

2. USER’S AGREEMENT:

Users agree to keep their user identity, passwords, and all sensitive information related to their hot discounts account safe, to be responsible for any consequences arising from their use of their Account, and to immediately notify hot discounts if they become aware of any unauthorized use of their Account.

3. MODIFICATIONS:

Hot Discounts holds the right to change this Agreement at any time. Modifications will take effect as soon as they are posted on the site, Following such notice, your continued use of the Site, or any of the materials found on the site, will be deemed your definitive acceptance of the updated Terms and Conditions.

4. RESERVATIONS AND CANCELLATIONS:

Hot Discounts is dedicated to delivering the highest level of support to all involved parties.

5. PRIVACY POLICY:

Users’ personal information is collected for the purposes of registering users for a “Deal” and processing payment if the Deal is announced, as well as collecting users’ personal information for potential promotional and marketing purposes. Data information about users would not be shared with companies. A user’s registration for an offer will be rejected if they do not have complete and reliable personal details. Users are responsible for keeping their information up to date and correct. We can also use a user’s personal details to contact them to confirm that the transaction has been completed.

6. EMAIL POLICY:

When you sign up, it is presumed that you agree to accept emails from Hot Discounts for the purposes of confirmation and registration of hot discounts offers, as well as receiving newsletters.

7. Governing Law and Jurisdiction:

Any dispute or allegation arising out of or related to this website will be regulated by and construed in accordance with UAE law.

8. FEES AND CHARGES:

Businesses do not charge customers any extra fees or charges when they apply for an offer unless specifically stated, and it is published other than the fees and charges that will usually be paid in the provision of their services.

9. COPYRIGHT:

Unless otherwise stated, all content on this Site (collectively, “Copyright Material”) is copyright protected and may not be used except as allowed in these Terms and Conditions or in the Site’s text, and is protected by law.

10. TRADE MARKS:

Unless otherwise mentioned, the trademarks and logos shown on the Site are trademarks of hot discounts and/or its affiliates. From time to time, the companies featured on the web have their own logos and icons, and they warrant that they own the rights to view these photos on our site. The unauthorized use of the images may be in violation of copyright laws, trademark laws, and privacy laws.

11. REGISTRATION:

Users must register on the Site in order to access the services provided by hot discounts. Users must complete their registration information in the manner defined on the Site. If users violate these Terms and Conditions, we reserve the right to cancel their memberships at any time. Users agree to keep their login information accurate at all times. Users must specifically notify us of any changes to their registration information by updating it on our website. Users must have a username and password when registering.

12. TERM AND TERMINATION:

Users or hot discounts can, with or without cause, terminate a user’s right to use the Site at any time, with or without warning.

13. LIABILITY RELEASE AND INDEMNIFICATION: 

You hereby release and discharge, and promise to indemnify: a) hot discounts and all associated body corporate; b) hot discounts organizers, directors, officers, staff, and agents; and c) the other participants and/or users (“Released Parties”), for any personal injury, sickness, or death, lawsuits, liabilities, or expenses of any sort, including fair attorney’s fees (whether incurred by you or not) heirs or personal representatives) that are caused or claimed to be caused in whole or in part as a result of any Released Party’s act or omission arising out of or in connection with your use of the Site, or resulting from any breach of this agreement or any action relevant to your account (including infringement of third parties’ worldwide intellectual property rights or any other activity negligent or wrongful conduct) by you or any other person who uses your service account to get discounts. Hot discounts’ overall responsibility to you for all damages, injuries, and causes of action (whether in contract or tort, including but not limited to negligence) would in no event exceed the sum you paid, if any, for accessing this Site.

14. THIRD-PARTY RIGHTS:

Hot discounts and its CEO, CFO, directors, staff, officers, licensors, vendors, and information providers are covered by the following indemnification, waiver, release, and limitation of liability clauses. In their own account, each of these persons or organisations has the right to claim and enforce those provisions against you.

15. Force majeure:

Hot Discounts and its subsidiaries are not responsible for any violation of obligations caused by any cause beyond their fair control, including, but not limited to, lightning, fire, flood, extreme or serious weather, strike, lock-out, labor dispute, act of God, battle, riot, civil commotion, malicious harm, and so on Any telecommunications or computer system malfunction, adherence to any rule, or an accident (or by any damage caused by any of such events).

16. HYPERLINKS:

There may be links to other websites on hot discounts website. Hot discounts is not responsible for the content of any website connected to or from the Site and has no influence over it. Any links to other websites are provided solely for your convenience, and hot discounts makes no warranty or representation about them, unless hot discounts specifically states so on the Site. Hot discounts does not support the owner/sponsor of any related websites or their content. Hot discounts expressly disclaims any and all guarantees, express or implied, as to the accuracy, validity, legality, or otherwise of any materials or details found on such websites. Hot discounts makes no representation or warranty that a user’s use of materials on connected websites would not infringe on the rights of third parties who are not associated with or owned by hot discounts.